Website Privacy Policy

1. Introduction

Nautilus Window Cleaning are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

2. Collecting Personal Information

We may collect, store, and use the following kinds of personal information:

  • Information about your computer and your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths).
  • ¬†Information that you provide to us when registering with our website (including your email address).
  • Information that you provide when completing your account on our website (including your name, gender and date of birth).
  • Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address).
  • Information relating to any payments you make for our services or any other transactions that you enter into through our website (including your name, address, telephone number, email address, and card details).
  • Any other personal information that you choose to send to us.

3. Using Personal Information

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information to:

  • Administer our website and business.
  • Enable your use of the services available on our website.
  • Supply to you services paid for through our website.
  • Send statements, invoices, and payment reminders to you, and collect payments from you.
  • Send you non-marketing commercial communications.
  • Send you email notifications that you have specifically requested.
  • Send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter).
  • Deal with enquiries and complaints made by or about you relating to our website.
  • Keep our website secure and prevent fraud.

4. Disclosing Personal Information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

  • To the extent that we are required to do so by law.
  • In connection with any ongoing or prospective legal proceedings.
  • In order to establish, exercise, or defend our legal rights.

5. International Data Transfers

Information that we collect may be stored, processed in, and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

6. Security of Personal Information

We will take reasonable technical and organisational precautions to prevent the loss, misuse, or alteration of your personal information.

7. Amendments

We may update this policy from time to time by publishing a new version on our website.

8. Your Rights

You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the supply of appropriate evidence of your identity.

9. Third Party Websites

Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

10. Updating Information

Please let us know if the personal information that we hold about you needs to be corrected or updated.

11. Cookies

Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

Contact Information

If you have any queries regarding this privacy policy, please contact us at contact@nautiluswc.co.uk.

We currently cover Ashford, Canterbury, Dover, Folkestone

We are coming to Faversham, Maidstone, and other areas of Kent Soon